TORONTO — TourRadar and Flight Centre Travel Group (FLT) have joined forces to create a new end-to-end, multi-day adventure booking experience for Flight Centre’s travel agents.
Through the partnership, Flight Centre will be able to simplify its booking process for multi-day adventures, giving agents access to instant bookability and real-time content, pricing and availability from a network of tour operators using Flight Centre’s commercial agreements.
Previously, Flight Centre agents were required to add information into an itinerary, then book the tour separately via multiple web portals with varying functionality, each requiring unique login credentials.
Through its integration with TourRadar, agents will now be able to search for multi-day tours and make bookings directly in Flight Centre’s core system, ‘Helio,’ using one login and the same user experience. The new solution also enables agents to centralize payments without interfering with their existing commercial agreements with each preferred operator.
As Flight Centre transfers TourRadar’s catalogue online, the full integration is expected to be ready by June 2022.