Poll results from Travelweek’s COVID-19 Travel Agent Survey show that while many front-line agents are working overtime to keep up with all the C&Cs - counselling and cancellations - they’re also ...
Canadian customers will gain access to Allianz’ products starting Jan. 1, 2020, while American customers will be able to book Allianz products a month earlier, on Dec. 1, 2019.
Customers in both countries will also have access to Allianz’s Global Assistance’s free mobile app, which includes several useful travel assistance tools, including a GPS locator to find accredited hospitals from within the Allianz network, a handy medical dictionary and translator for popular first aid terms in over 15 languages, as well as local emergency services numbers for over 195 destinations worldwide.
“We’re pleased to partner with Allianz Global Assistance in order to provide our customers in the U.S. and Canada with Allianz’s industry-leading travel protection products and services,” said Emma Jupp, Executive Vice President of Product for the Americas at Flight Centre Travel Group. “We are dedicated to offering our customers the best possible travel experience and Allianz shares our focus on outstanding products and customer service.”
Chris Van Kooten, CEO of Allianz Global Assistance Canada, added: “Having a like-minded partner with shared values in Flight Centre opens up a world of opportunity to create truly great experiences for our mutual clients. We look forward to working with Flight Centre’s advisors to provide their clients with responsive, caring assistance and comforting reassurance during travel emergencies so they can continue exploring the world with confidence.”
Allianz Global Assistance is trusted by more than 200 million people around the world, with eight million customers in Canada and 40 million customers in the U.S. annually.