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MIAMI — To help travellers navigate through this uncertain time, Crystal has unveiled its new Crystal Confidence 2.0 policy across all its brands as well as enhanced health & safety protocols that span every part of the cruise journey.
Available with Crystal Cruises, Crystal River Cruises, Crystal Yacht Cruises and Crystal Expedition Cruises, Crystal Confidence 2.0 allows travellers 90 days from the time of booking to place their deposit on all new 2020-2023 reservations. In addition, the company is relaxing final payment deadlines for all its current savings programs.
“We understand that many travelers are eager to begin planning vacations and exploring the world again but may be hesitant to make commitments of travel time and resources during this challenging period,” said Carmen Roig, Crystal’s senior vice president of marketing and sales. “The expanded window for deposits and relaxed final payment schedules offer them an opportunity to look forward to future journeys and book their dream vacations with ease.”
The 90-day extended commitment window for deposits complements the already generous peace of mind booking policies available. Details of policies include:
In addition to these flexible policies, Crystal has launched Crystal Clean+, considered the 2.0 version of its already stringent health and safety policies. Announced on July 22, the new protocols were developed with the latest data from health experts and will be continually evaluated as new information about the COVID-19 pandemic become available.
The initial measures can be found onboard Crystal Serenity and Crystal Symphony, and are currently in development for Crystal River Cruises, Crystal Yacht Cruises and Crystal Expedition Cruises.
Protocols span the entire cruise experience, from pre-boarding and embarkation to excursions and onshore activities, and include such measures as increased disinfection and enhanced air filtration, capacity controls and social distancing, temperature checks and mandatory masks in venues where proper distancing is not possible, contact-free dining service, smaller excursion group sizes and mandatory crew testing.
For a full list of protocols go to https://www.crystalcruises.com/crystal-clean.