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Celestyal launches new reservation platform for agents

ATHENS — Celestyal Cruises has teamed up with Versonix, a leading software company, to launch a new reservation platform that will be easier and more efficient for travel agents to use.

The Seaware Reservations Platform is designed to provide advanced revenue management performance, a powerful pricing and business policy engine and a robust Celestyal Cruises customer loyalty program. Most importantly, the platform will offer advanced CRM functionality for both consumers and travel agents along with increased capabilities for agents to offer their clients a greater variety of pre-/post-packages, shore excursions and onboard experiences.

“We’re extremely pleased to partner with Versonix,” said Leslie Peden, chief commercial officer, Celestyal Cruises. “After carefully reviewing and testing all of the leading cruise reservation systems on the market,  Versonix Seaware clearly became our top choice as it provides Celestyal with the greatest flexibility and enables us to enhance the support for travel agent partners in selling our cruises with an enhanced CRM capability and guest loyalty program.”

Yuri Polissky, chief operating officer of Versonix, added: “At Versonix we are excited to have Celestyal Cruises as our customer. Since Versonix has many cruise clients around the world, Celestyal Cruises are able to tap into a vast number of features and capabilities Versonix has developed over the years, including the unique Seaware Business Rules engine to accommodate almost instantly ever-changing business requirements and market conditions.”