Amadeus’ latest module allows agents to sell airport express tickets

TORONTO – For many travellers, landing at an airport is the easy part – figuring out how to then get to the city centre is what causes the biggest headaches. With this in mind, Amadeus has embedded a new airport express module into its Amadeus Selling Platform, allowing travel agencies to easily add an airport express train ticket to their client’s flight or hotel room at time of booking.

Heathrow Express is the to implement this service in the U.K., France, Germany, Scandinavia and Russia. Global rollout is expected in 2016. Airtrain at Brisbane Airport has also signed an agreement with Amadeus and will be bookable next year.

“We’re excited to be the first airport express service to integrate ticket sales in the Amadeus booking system and offer passengers a seamless booking process, contributing to what we hope will be the best airport experience in the world,” said Fraser Brown, Heathrow Express Director. “Using the Amadeus system helps us reach a large worldwide customer base, offering more people the convenience of booking their Heathrow Express tickets to and from central London at the same time as their flight or hotel.”

The service is fast and easy – when a travel agent books a flight to or from cities with airport express services, a pop-up bar notifies them of availability and they can advise their clients accordingly. In just two clicks, an airport express ticket can be added that easily transports them to or from the city centre in minutes.

“Our new airport express tool brings us one step closer to integrating rail into the travel ecosystem and reaching our vision for a truly seamless, door-to-door travel experience,” said Thomas Drexler, Head of Rail & Ground Travel at Amadeus. “We are already working towards extending this tool to other Amadeus channels, and look forward to working with new airport express partners that bring the city centre closer to the traveller.”

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