Poll results from Travelweek’s COVID-19 Travel Agent Survey show that while many front-line agents are working overtime to keep up with all the C&Cs - counselling and cancellations - they’re also ...
MONTREAL — Air Canada Vacations is promising travellers a few added perks and value with Orlando packages.
Its new Orlando Promise includes three features with any package purchased, including a reduced deposit, flexible cancellation, and price drop guarantee.
First, when booking a package to the city, clients need only put down a $50 deposit.
Second, travellers can book with peace of mind, knowing that if they need to cancel their booking they’ll receive a full refund up to seven days before the departure date, including their deposit.
Third, if the price drops on any Orlando travel package after an agent makes a booking, ACV will refund the difference up to seven days before the departure date.
In addition, clients can take advantage of added values such as no resort fees, free Wi-Fi, airport and theme park transfers and the chance to get their Fastpass online up to 60 days early, bookable by using their Air Canada Vacations booking number.
“We’re very excited about announcing our new Orlando Promise to our travel agent partners,” said Dana Gain, Senior Director of Sales, Groups & Partnerships at Air Canada Vacations. “We believe it will help travel agents close the sale by addressing the customer’s concerns around booking now versus waiting.”