ACV eliminates expiry dates for future travel credits

MONTREAL — Air Canada Vacations announced today that it has eliminated expiry dates for its future travel credits issued for cancelled vacations due to COVID-19.

ACV says the change is in addition to the flexible changes that were previously announced in April including the possibility to transfer the credit to another person, and the ability to keep the residual value of the credit resulting from a fare difference.

“With the rapid changes we’ve seen over the last few months, it is abundantly clear that we must provide our travel partners and our mutual customers with more flexibility. This is why we’ve introduced future travel credits with no expiry date, ultimately giving customers greater peace of mind when they begin to think about their next travel plans,” said Nino Montagnese, Managing Director at Air Canada Vacations.

Clients with cancelled ACV bookings scheduled to depart March 4 – July 31, 2020, inclusively, will automatically receive a future travel credit with no expiry date.

These revised credits will be sent to travel agents directly by email.

ACV also notes that Air Canada’s July operating schedule includes the resumption of some services to the U.S., Caribbean, South American, European and Pacific markets.

Retail travel partners with clients interested in travel for July can book starting today. To learn more about the updated operating schedule click here.

Air Canada Vacations also recently announced that the CareFlexPlus program is extended and will be available until June 30, 2020. For $59, the program, which includes a reduced refundable deposit of $100, allows travellers to cancel with a full refund to the original form of payment up to 25 days prior to departure, change their booking or transfer.

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