Accor to offer testing options at all hotels in Canada and U.S.

Accor to offer testing options at all hotels in Canada and U.S.

TORONTO — Starting this month, Accor hotel guests in Canada and the United States can purchase PCR testing kits as part of a newly launched partnership with x.labs.

The PreCheck kits combine smart technology and digital healthcare with an in-app wellness and symptom survey, FDA-approved Bluetooth smart thermometer and an FDA-authorized COVID-19 self-collection diagnostic PCR test that provides results in as little as 24-48 hours.

The kits will also be available to order directly from x.labs for at-home testing prior to travelling through a special co-branded Accor and x.labs website. Through this site only, testing kits are available at no cost for U.S. residents, through insurance providers.

“The health, safety and well-being of our staff, guests, owners and partners remains our top priority,” said Andrea Torrance, Senior Vice President, Guest Experience, Accor North & Central America. “As travel starts to reopen, COVID-19 testing and screening will continue to be top of mind. By partnering with x.labs, we are able to provide guests and planners with an organized testing solution for a more seamless and comfortable travel experience.”

For groups hosting meetings and events at Accor properties, planners will receive special access to a concierge contact at x.labs to coordinate at-home PreCheck diagnostic testing kits and/or on-site COVID-19 antigen rapid testing for attendees.

To organize advance PreCheck PCR testing kits, planners simply place an order with the x.labs concierge and the kits will be sent directly to attendees for at-home testing. Planners can set up parameters for clearance to attend their meeting or event – including a negative PCR test, acceptable temperature range and a customizable wellness and symptom survey – and track results via the PreCheck App prior to the event.

Planners may also order antigen rapid tests directly through the x.labs concierge, however they must arrange for a local medical professional to administer onsite testing. Planners can track test results in real-time via the READY App to see who has been cleared for attendance.

Both PreCheck PCR testing kits and antigen rapid testing kits are available through x.labs at preferred pricing offered exclusively for Accord guests and clients. All x.labs partner products are FDA authorized, plus all digital data are HIPAA, SOC2 and GDPR compliant. Accor is not involved in the administering of tests.

Accor’s new testing offering complements its ALLSAFE hygiene and cleanliness prevention label and its strategic partnership with AXA that provides free access to telemedicine to guests across its 5,000 hotels worldwide. To learn more go to and



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