RIVIERA MAYA — Hilton has transitioned Waldorf Astoria Riviera Maya and Conrad Tulum Riviera Maya to all-inclusive experiences, as of Oct. 1.

Located on Mexico’s Caribbean coast, the two resorts are taking different approaches to the all-inclusive experience. Waldorf Astoria Riviera Maya will focus on adults-only oceanfront privacy and tailored service, while Conrad Tulum Riviera Maya will cater to travellers of all generations with cultural experiences, culinary variety and opportunities for discovery.

As of Jan. 10, 2027, Waldorf Astoria Riviera Maya will become adults-only for registered guests aged 18 and older, while Conrad Tulum will remain multi-generational and introduce a dedicated adults-only section.

“As we continue to expand Hilton’s All-Inclusive portfolio, Waldorf Astoria Riviera Maya and Conrad Tulum Riviera Maya give guests a more personal way to stay, dine and explore the local culture, all made possible by the thoughtful service and exceptional hospitality Hilton is known for,” said Sylvia Scholey, vice president and global head of All-Inclusive and Resorts, Hilton.

Conrad Tulum Riviera Maya

WALDORF ASTORIA

The adults-only Waldorf Astoria Riviera Maya will centre on oceanfront privacy, personalized service and modern Mexican culture. Guests can enjoy experiences including oceanfront yoga, Mayan breathwork, sound healing, artisan workshops, agave discovery and live music.

A dedicated Personal Concierge will coordinate dining, wellness appointments, transportation, excursions and celebrations. Dining highlights include live-fire cooking, Mexican cheese and dessert carts, tableside carving and salt tastings, alongside signature breakfast and afternoon tea at Peacock Alley.

The resort’s curated programming will span wellness, culture, gastronomy and creativity, with activities such as heritage textiles, Mayan clay and Margarita Mixology. Additional inclusions will include 24-hour in-room dining, a daily refreshed minibar and private round-trip transfers from Cancun International Airport for eligible direct bookings.

CONRAD TULUM

Conrad Tulum Riviera Maya will offer a multi-generational retreat shaped by the destination’s culture, cuisine and natural surroundings. Its restaurants will range from Mediterranean sharing at Maratea and Japanese cuisine at Ukai to live teppanyaki at Kengai and coastal fare at Chiringuito Crudo and Chiringuito Leña.

The adults-only Ceiba Club will include access to Autor, a Michelin-recognized restaurant featuring contemporary Mexican cuisine, as well as Ceiba Lounge and Carbon Restaurant, Pool & Beach.

Programming will cover wellness, culture, creativity and celebration, with signature experiences including Tulum After Dark, The Living Spirit of Tulum and Full Moon Celebration. Younger guests can visit MYTHOS World, the included kids’ club, for age-specific activities, hands-on discovery and an evening Stargazer experience.

Eligible stays of four consecutive nights or longer at either resort may include one selected resort experience or destination excursion per stay. Conrad’s options may include a cenote visit, a family waterpark experience at Xel-Há or a spa inclusion.

Existing reservations will be honoured according to the terms confirmed at booking. Waldorf Astoria will assist guests under 18 with arrivals on or after Jan. 10, 2027, in identifying alternative accommodation.

For more information, visit the Conrad Tulum Riviera Maya and Waldorf Astoria Riviera Maya websites.

Lead image caption: Waldorf Astoria Riviera Maya