TORONTO — Flight Centre Travel Group Canada has posted its third consecutive record year, with growth across both its leisure and corporate businesses.
The company says Canadian travel demand remained resilient despite shifting U.S. demand, disruption in Cuba and the Middle East, airline strikes, severe weather and continued economic pressure.
“One of the clearest things we saw this year is that Canadians kept travelling, even as the market became significantly more volatile,” said Chris Lynes, managing director, FCTG Canada. “When flights are disrupted or plans are upended, expertise and the ability to offer alternatives matter. Our teams helped customers rethink itineraries, find options and keep their travel moving, and that was a significant part of our performance this year.
FCTG Canada saw strong domestic travel, while international demand increased for Europe, Southeast Asia and other parts of the Caribbean.
“We saw particularly strong travel within Canada, while international demand strengthened for Europe, Southeast Asia and other parts of the Caribbean. For our industry, that is an important signal: Canadian travel demand remains strong, and travellers are prepared to adapt when circumstances shift,” said Lynes.
Looking ahead, FCTG Canada plans to open two new Flight Centre retail stores in Ontario and British Columbia, expand Corporate Traveller’s presence in Quebec and grow its multinational business travel segment through FCM Travel.
The company’s global corporate division also posted record total transaction value and revenue, with particularly strong growth in North America’s SME segment.