TORONTO — G Adventures is giving travellers more flexibility when booking their next trip with the launch of Stay Flexy Adventure Plans, a new three-tier program offering enhanced cancellation terms, Future Travel Credits and additional pre-departure perks.

The new Flexy, Flexier and Flexiest options are designed to reduce uncertainty around booking while giving travellers greater choice over what happens to their money if their plans change.

For travel advisors, G Adventures says the plans provide another tool for converting clients who may be hesitant to commit to a trip. Flex is commissioned at the same rate as the tour and is non-refundable, protecting advisor commission.

“Booking an adventure should be exciting, not daunting, and these new flexible booking options provide agents with another tool to help turn ‘I’m thinking about it’ into ‘I’m booking it’, says David Green, Global VP, Customer Sales & Solutions and Managing Director, Canada.

“That final moment of hesitation is often driven by uncertainty, rather than a lack of desire to travel. Flex helps remove that uncertainty and offers travellers peace of mind when they lock in their adventure.”

Green adds that trip add-ons, such as pre- or post-nights or transfers, added at a later date are also automatically protected by an existing flexible booking option at no extra cost. “It’s designed to be a genuinely useful product for agents, not another thing to explain at the point of sale.”

FLEXY: “I’M PRETTY SURE I’M GOING”

The entry-level Flexy option provides a full refund for trips departing more than 60 days from cancellation, with the Lifetime Deposit kept on file.

For cancellations between 59 and 30 days before departure, travellers can receive up to 50% of the tour value as a refund, with the remainder subject to cancellation terms and the Lifetime Deposit. 

At 29 days or less, the Lifetime Deposit is retained and the remainder is subject to cancellation fees.

FLEXIER: “I’M GOING BUT LET’S NOT TEMPT FATE”

The Flexier option extends the protection window and converts more cancellation penalties into Future Travel Credits.

Travellers cancelling between 59 and 30 days before departure receive a 50% refund, with the balance split between the Lifetime Deposit and a Future Travel Credit. 

Between 29 and 21 days, 100% of the traveller’s money is protected through a combination of the Lifetime Deposit and Future Travel Credit.

Cancellations 20 days or less before departure retain the Lifetime Deposit, with the remainder subject to cancellation fees.

Flexier also includes a 1GB travel eSIM, lost luggage protection of up to US$500, priority service and double the number of trees grown on the traveller’s behalf during the trip.

FLEXIEST: “I WANT ALL THE REASSURANCE”

The top Flexiest tier extends protection closer to departure.

Travellers cancelling between 59 and 21 days before departure receive a 50% refund, with the remainder split between their Lifetime Deposit and Future Travel Credit. 

For cancellations between 20 and five days before departure, 100% of the traveller’s money is protected through the Lifetime Deposit and Future Travel Credit.

At four days or less, the Lifetime Deposit is retained with the remainder subject to cancellation fees.

Additional Flexiest benefits include a 3GB travel eSIM, lost luggage protection of up to US$1,000, priority service and double the trees grown on the traveller’s behalf while on their trip.

For more information, go to www.gadventures.com.