Air Canada works with WestJet to accommodate travellers ahead of potential WS strike

MONTREAL — As the clock ticks down to a potential WestJet strike, Air Canada says it’s working with WestJet to rebook passengers on Air Canada flights wherever possible.

“The WestJet labour disruption may have an impact on air travel across the country. If you’re booked to travel with WestJet over the next few days, we’re here to help you understand your options and next steps,” says Air Canada on its site.

“Our teams are making every effort to support WestJet passengers and provide available travel options based on demand and capacity.”

WestJet passengers who have been rebooked by WestJet onto an Air Canada flight will find dedicated check-in counters at the airport.

“You can change your booking from the Trips tab on our homepage. You’ll find product information and self-service tools, including the option to select your seats and check in for your flight within 24 hours of travel,” says Air Canada.

Passengers who booked flights with a travel agency or OTA are asked to contact the agency or OTA directly.

For passengers who have not yet been rebooked by WestJet, Air Canada’s says those travellers should contact WestJet directly. Another option is to purchase an Air Canada ticket.

Air Canada notes that passengers with Air Canada travel plans are not impacted. However with call volumes very high, “if you’re not travelling in the next 48 hours and need assistance with an upcoming trip, please consider calling us back later so we can prioritize helping those with immediate travel dates.”

Negotiations between WestJet and CUPE are ongoing, with an eye to this Sunday, August 2, when the airline’s 4,400 flight attendants will be in a legal strike position. Yesterday CUPE issued its 72-hour strike notice, followed by WestJet’s lockout notification.

WestJet said the 72-hour strike notice and the lockout notification “do not immediately impact operations or mean that a labour disruption will occur. WestJet and CUPE are still actively negotiating to reach an agreement, avoiding impact to our guests.” CUPE says the two sides remain far apart on key issues.

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