Industry Leading Service | Unmatched Product Design
The Collette Premium Experience offers a level of service and product design that can’t be found anywhere else:
Tour Development Philosophy
Designed for the Modern Traveller
Our tour development teams are based in destination, designing experiences that go beyond the guidebook. We leverage longstanding local relationships to amplify buying power for unmatched value. The result? Industry-best pacing, meaningful engagement with people and culture, and a standalone experience that reflects the expectations of today’s traveller.
Travel Protection Plan
Peace of Mind, Built In
With our industry-leading Travel Protection Plan, travellers can cancel for any reason up to 24 hours before departure and receive a full refund (minus cost of the plan) in their original form of payment—not a voucher.
Transportation Package
Simplifies the Journey from Start to Finish
Includes roundtrip airfare, in-destination transfers, and our signature home-to-airport Private Chauffeur Service. Plus, 24/7 emergency support means your clients are never on their own.
Financial Strength
Ability to Make Traveller-Centric Decisions
We are proudly debt-free. That financial independence empowers us to make decisions that put travellers first—like issuing cash refunds during times of crisis, when others couldn’t.
Booking Assurance
Minimizing Risk from the Start
Guaranteed departures will never cancel due to low materialization. When we say we’re going, we’re going.
Sell confidently — Collette’s Premium Experience stands alone.
Our Priority IS:
- Designing tours for the modern traveller
- 100% focused on guided touring
- Experiences that spark happiness, understanding, learning, and discovery
- Meaningfully engaging with local people and culture
- Breaking stereotypes
- Ensuring every day is new and different
- Elevating local culture as prominently as the “must sees”
- Excellence
Our Priority IS NOT:
- Race-to-the-bottom pricing
- Filling inventory and owning ships, hotels, etc.
- Beating the competition
