Sunday July 21, 2019
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“Customers want speed, reliability and convenience,” says Hertz

“Customers want speed, reliability and convenience,” says Hertz
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To be a pioneer one must be innovative and engaging, two attributes that The Hertz Corporation has become known for.
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Highly effective customer service habits get B.C. agency owner Pacesetter recognition for a 3rd year

Highly effective customer service habits get B.C. agency owner Pacesetter recognition for a 3rd year
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How many emails do you have in your inbox at the end of the day? Shawn Power has zero - and that’s just the way he likes it.
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Client retention: make ‘em stick like glue

Client retention: make ‘em stick like glue
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I’ll bet you’ve had the same dentist for a while. After each visit, do you immediately think: I must look for a new dentist.
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Dispelling the myths against going home-based

Dispelling the myths against going home-based
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In the recent national Travel Agent Survey, 43% of non-home-based agents said they would consider becoming home-based and yet they have not yet done so. So what is holding them back?
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New program from Nexion offers free retail travel training to Canadian veterans

New program from Nexion offers free retail travel training to Canadian veterans
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Nexion Travel Group - Canada has a new program that provides scholarships for military veterans, to cover the full cost of tuition for training to become an independent travel advisor.
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“Book now and pay over time”: How Uplift will change the travel game in Canada

“Book now and pay over time”: How Uplift will change the travel game in Canada
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Uplift, a fintech company that offers alternate payment solutions for travel, has hit the ground running in Canada now that Denise Heffron is at the helm.
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“Travel agents are our best brand ambassadors”: Palladium Hotel Group

“Travel agents are our best brand ambassadors”: Palladium Hotel Group
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Palladium Hotel Group has a brand for every client, from family-friendly Grand Palladium Hotels & Resorts to the sophisticated vibe of adults-only TRS Hotels, says Pilar Arizmendi, VP of Sales & Marketing - The Americas, Palladium Hotel Group, in this edition of Friday 5.
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Puerto Plata: More than Sun and Sand

Puerto Plata: More than Sun and Sand
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With lush mountaintops, breathtaking beaches and a rich history, Canadians can look forward to unforgettable tropical adventures when they visit Puerto Plata. Whether travellers are seeking an adventurous getaway or a relaxing beach vacation, there’s something for everyone to enjoy in this popular D.R. destination.
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“There is no Planet B”: Going green with The Travel Corporation

“There is no Planet B”: Going green with The Travel Corporation
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In this week’s edition of Take Five, we sit down with Jeff Element, President of The Travel Corporation Canada to discuss the hows and whys of going green, and what everyone – travellers and travel agents alike – can do to help the cause.
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“We helped simplify the selling process”: Bahia Principe

“We helped simplify the selling process”: Bahia Principe
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Bahia Principe Hotels & Resorts’ decision to streamline its offering into distinct categories and experiences has helped agents better sell Bahia Principe properties to their clients.
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Rebranding for two Sunscape Resorts in MoBay as SB cuts ties with AMResorts
Two resorts in the AMResorts portfolio, Sunscape Splash Montego Bay and Sunscape Cove Montego Bay, will be rebranded...
VIDEO: Here’s what Virgin Voyages’ Beach Club at Bimini will look like
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Virgin Voyages has released a first-look video rendering of its Beach Club at Bimini, a private oasis for Virgin...
Last-minute summer savings with Karisma Hotels & Resorts
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Clients seeking last-minute summer vacation deals can check out Karisma Hotels & Resorts and its fun-in-the-sun...
Two new destinations with Costsaver’s 2020-21 Asia collection
Costsaver has brought back Asia for a second year, with two new destinations added to the list after the program’s...
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