Friday August 23, 2019
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Client retention: make ‘em stick like glue

Client retention: make ‘em stick like glue
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I’ll bet you’ve had the same dentist for a while. After each visit, do you immediately think: I must look for a new dentist.
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Dispelling the myths against going home-based

Dispelling the myths against going home-based
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In the recent national Travel Agent Survey, 43% of non-home-based agents said they would consider becoming home-based and yet they have not yet done so. So what is holding them back?
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New program from Nexion offers free retail travel training to Canadian veterans

New program from Nexion offers free retail travel training to Canadian veterans
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Nexion Travel Group - Canada has a new program that provides scholarships for military veterans, to cover the full cost of tuition for training to become an independent travel advisor.
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Transat TDC wants to grow Agent@Home; hires Lalonde to ramp things up

Transat TDC wants to grow Agent@Home; hires Lalonde to ramp things up
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What do agents look for in a host agency? “Trust, consistent support, training, web tools, strong commissions & preferred partners, and the Transat Travel Agent@Home program offers all of the above and much more,” says Agent@Home’s newly appointed director, Monique Lalonde.
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Diversity pays off when agents go home-based: Survey

Diversity pays off when agents go home-based: Survey
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Agents who have deep and diverse knowledge of many product types – not just sun and beach destinations – including cruise, river cruise, luxury, coach tours, etc. have a much higher likelihood to be successful in a home-based environment, according to the third annual National Travel Agent Survey.
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4 great tips for networking

4 great tips for networking
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Networking hasn’t gone away. It’s still important today, especially for those of us in the luxury relationship arena, but needs to be accomplished in a much more subtle way.
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TPI signs preferred supplier partnership with Travefy

TPI signs preferred supplier partnership with Travefy
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Travel Professionals International has announced a preferred supplier partnership with Travefy, a leading itinerary management and client communication tool for travel agents.
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“You mean they still have travel agents?”

“You mean they still have travel agents?”
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When a stranger asks you what you do for a living and you explain that you are a travel agent or travel advisor, do you ever hear: “Really? They still exist?” Or: “Wow. I thought travel agents weren’t necessary anymore because of the Internet.”
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Avoya Travel achieves record 2018 sales and network growth

Avoya Travel achieves record 2018 sales and network growth
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Avoya Travel posted a double-digit uptick in sales in 2018 along with “unprecedented” growth in the Avoya Travel Network.
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National Travel Agent survey suggests many agents considering going home-based

National Travel Agent survey suggests many agents considering going home-based
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The third annual National Travel Agent Survey, an independent nationwide survey of close to 700 Canadian travel agents, was expanded for the first time to include non-hosted agents on commission and/or salary. The results provide first time insight into the non-home-based retail sector.
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Overwhelming majority of Transat shareholders say yes to Air Canada deal
A “significant majority” of Transat shareholders have voted in favour of the $720 million deal with Air Canada...
“We need to measure success beyond visitor numbers”: CTO’s challenges
For all its strengths, for all its potential, the Caribbean brand “is perhaps the most neglected tourism brand in the...
Everyone can find what they’re looking for in Israel, says IMOT’s Hana
After welcoming over four million Canadian visitors in 2018, the Israel Ministry of Tourism (IMOT) is ready to reach...
TL Network Canada welcomes over a dozen new members in 2019
TL Network Canada continues to see major growth across Canada, with 14 new member agencies added in 2019.
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