It’s one thing to know that travel agent associations are lobbying the government on agents’ behalf. It’s another to actually hear it and see it in action.
MONTREAL — Transat Distribution Canada (TDC) has announced the launch of TDC Campus, what it calls “the most complete training program best adapted to the travel world.”
Starting today, all TDC network members, whether they’re franchisees or part of the agent@home program, will have access to more than 20 hours of bilingual content as part of a free six-month trial.
Other highlights of the program include over 50 hours of content in English and French available as of May 1, 2020, as well as content specifically adapted to the needs of candidates who are inexperienced in the travel industry.
TDC Campus also features four faculties – introduction to the world of travel, main, customer experience and continuous development – and will be constantly updated, meaning it will never be obsolete. After the six-month free period, the program’s registration fee, says TDC, will be among the most competitive in the industry for a training program.
“At TDC, we’re always on the lookout for the most effective solutions that reflect the reality of our members, to be proactive and support them in achieving their business objectives as best we can,” explained Louise Fecteau, General Manager of Transat Distribution Canada. “We know that people will start travelling again in greater numbers, but it is difficult to know at this point when the recovery will take place. That’s why we believe there is no better time to equip our members with this online training platform, divided into four faculties and adapted to the needs of senior consultants as well as those new to the industry.
Fecteau added that the program will be available online at all times, in a responsive display, which adapts to the size of any screen used. Content will be “fun and effective” and include simulations, videos, interactive guides, quizzes and more.
Julie Bilodeau, Director of Organizational Development and Training at Transat, added: In one single platform, TDC Campus consolidates everything that, in my opinion, makes training programs effective. When we develop a training at Transat, we put ourselves in the learners’ shoes and want to make sure they’re engaged. We want them to put their knowledge and expertise to use and feel stimulated, so that they remain interested.”