Sabre launches Lodging AI

Sabre launches Lodging AI

SOUTHLAKE, TEXAS — Sabre Corporation has launched Lodging AI, giving travel agencies the chance to improve hotel attachment rates, create additional revenue opportunities and provide travellers with more personalized lodging options.

The launch marks the introduction of Sabre Travel AI capabilities in the lodging sector and enhances the power of Content Services for Lodging, said Sabre Chief Product Officer Garry Wiseman.

“Artificial intelligence combined with data and insights such as profiles and preferences is a very powerful tool in removing friction from the travel booking process,” he said. “As the next evolution of intelligent retailing capabilities supported through our strategic partnership with Google, Lodging AI brings more personalized results to enable agents to be more efficient in their workflows and to ensure travellers obtain the most relevant options available.”

The first two micro-services of Lodging AI are now available, with additional use cases to be added in the future:

  • Alternate properties: During the shopping phase, if a specifically-requested property is not available, this micro-service of Lodging AI facilitates lodging bookings by presenting up to 20 relevant options with similar characteristics.
  • Cross-sell: This micro-service identifies appropriate air bookings or itineraries with no lodging attached and presents suitable lodging options to complete the trip.

Available via Content Services for Lodging APIs and Sabre Red 360, Lodging AI will offer lodging options to accompany an air travel booking, and help drive profitability by capturing a greater share of wallet. Corporate travel managers may also see improved duty of care and reporting with more trip components inside a PNR.

Sabre Travel AI was created by Sabre to utilize Google technology as part of the two companies’ 10-year partnership. Sabre is integrating this proprietary intelligent technology into existing and new solutions to help customers delivery relevant and personalized content more quickly.

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