TORONTO — ACTA is making it easier for Canadians with visible and non-visible disabilities to connect with specialized travel professionals with the launch of a new Accessible Travel Advisor Directory.
Set to become a first-of-its-kind tool in Canada, the directory will go live to the public after a one-month application period for qualified ACTA members.
It aims to close a longstanding gap in the travel industry by offering travellers a reliable way to find advisors with proven experience in accessibility-focused travel planning. The resource will also help travel advisors refer clients to specialized professionals when specific accessibility needs extend beyond their own expertise.
“Creating an inclusive travel industry means ensuring every Canadian can confidently plan and enjoy travel experiences,” said Suzanne Acton-Gervais, President of ACTA. “The Accessible Travel Advisor Directory is not only a resource for persons with disabilities seeking to travel – it’s a direct reflection of ACTA’s Diversity, Equity, Inclusion and Accessibility (DEIA) priorities.
“By setting rigorous standards for inclusion and doing our part to build trust and remove barriers, we are advancing our mission to ensure accessibility is a cornerstone of Canada’s travel industry.”
Key features of the new directory include:
- Easy-to-search database to help clients find advisors based on specific accessibility needs
- Coverage of specializations for both visible and non-visible disabilities
- Diligent vetting process to ensure advisors have demonstrated expertise in accessible travel
- Free listing for qualified ACTA members with no application fees
- Valuable referral resource for travel advisors seeking specialized professionals
- Available in English and French
The directory is available exclusively to active ACTA members as a complimentary benefit. Applications are currently being accepted through a dedicated portal, with a one-month window to create the initial roster of qualified advisors. After the launch, applications will continue to be accepted and successful applicants will be notified before the public release.
To help promote the directory, ACTA plans to roll out a nationwide media campaign highlighting the importance of accessibility in travel and the value of working with certified professionals.
Qualified travel advisors are encouraged to apply now to be part of the inaugural launch. Those who are not yet ACTA members can contact ACTA Membership for details on how to join.
Click here to apply for the Accessible Travel Advisor Directory.
