CIUDAD DE MEXICO — Palladium Hotel Group has revealed new details about the US$40 million renovation being undertaken at Grand Palladium Kantenah Resort & Spa, one of the four hotels that make up the resort operated by the group in Riviera Maya, Mexico.
The hotel chain has announced that the resort’s reopening is scheduled for December 2023, bringing with it the arrival of Family Selection to Riviera Maya.
Following the reopening, there will be three accommodations operated by the Palladium Hotel Group that include Family Selection, an exclusive concept for families with personal stewardship, which until now was only available at Grand Palladium Costa Mujeres Resort & Spa and Grand Palladium Vallarta Resort & Spa.
“In addition to the magnificent renovation of Grand Palladium Kantenah Resort & Spa, which is very much in line with the quality of the Riviera Maya resort proposal as a whole, the opening of Family Selection is a very important novelty for our guests, embraced by our guests in various markets such as North American, Canadian, Argentine, Spanish or Mexican.”
With this new opening in Riviera Maya, Family Selection adds 169 suites to the 95 already existing in Vallarta and the 180 in Costa Mujeres, thus making a total of 471 suites operated under the Family Selection concept. These are unique spaces where families can enjoy special amenities, exclusive areas and personalized attention.
“Our guests at Family Selection have exclusive areas and restaurants with very high service standards. Each stay is personalized, through experiences, such as theme nights in the room, where they can watch movies or celebrate their birthday in a special way. Our goal is to create and make a difference with the existing proposals and, in terms of customer experience, we can proudly say that we have more and more repeat customers, more fans,” adds Arizmendi-Stewart.
Thanks to the Infinite Indulgence program, the all-inclusive luxury concept of the Palladium Hotel Group, guests of the Grand Palladium Kantenah Resort & Spa will only have to worry about relaxing and unwinding on their vacation, enjoying the extensive gastronomic and leisure offerings of the resort, including a total of 11 à la carte restaurants, three show-cooking restaurants, 18 bars and six swimming pools, located in different areas of the resort.
Family Selection guests at the Grand Palladium Kantenah Resort & Spa will be able to relax in exclusive rooms and areas with very easy access to the beach, and will have access to a private lobby with a games area to check-in, a private swimming pool, which has a pool-bar, an exclusive restaurant and a VIP games area, all this in addition to enjoying free access to the rest of the resort’s facilities.
Guests in Family Selection can also relax in exclusive rooms and areas with easy access to the beach, as well as enjoy access to a private lobby with a games area to check-in, a private swimming pool featuring a pool-bar, an exclusive restaurant and a VIP games area.
In addition to these renovations, the group is working on a new concept that unites gastronomy and entertainment, two of the main pillars for the Palladium Hotel Group. Bravo will be the first “dinner and dance” to open and will be located at the Grand Palladium Kantenah Resort & Spa.
Palladium Hotel Group, which has a presence in Mexico for more than two decades, has consolidated its position in the country with a total of seven hotels, distributed in three destinations, under the TRS Hotels brands – an all-inclusive luxury brand designed for adults only – and Grand Palladium Resort & Spa, which, from now on, will include a total of three Family Selection, thus showing its interest in supporting the tourism industry in Mexico.