SEATTLE — Seabourn has cancelled a series of 2021 voyages for two of its ships as it works to meet the requirements of the CDC’s new Framework for Resuming Cruise Ship Operations.
The cancellations apply to the following itineraries:
- Seabourn Odyssey: Select voyages cancelled from Jan. 16, 2021-Nov. 5, 2021; seven-day Alaska/British Columbia and the Pacific Coast sailings have not been cancelled
- Seabourn Quest: Voyages longer than seven days and calling on a U.S. port are cancelled from July 22, 2021-Nov. 6, 2021
The cancellations come while the brand works to implement its plan to resume guest operations, which includes meeting the CDC’s new requirements announced last month.
Guests with impacted cruises will automatically be cancelled and all guests will receive Bonus Future Cruise Credits. They can also request a full refund of monies paid to Seabourn. The details are as follows:
- Paid in Full: those guests paid in full will receive 125% Future Cruise Credit of the base cruise fare paid to Seabourn. Guests can also request a full refund of the monies paid to Seabourn.
- Under Deposit: those guests with bookings under deposit will receive a Future Cruise Credit valued at 125% of the deposit amount paid. Guests can also request a full refund of the monies paid to Seabourn.
The Future Cruise Credit is valid for 12 months from the date of issue and may be used to book sailings departing through Dec. 31, 2022. The amount of non-cruise fare purchases may be transferred to a new booking. Alternatively, guests may request a refund of the monies paid to Seabourn, which will be reimbursed to the original form of payment.
Guests and their travel advisors will be sent specific details applicable to their booking. Seabourn is asking guests and travel advisors to use the online resources available on its website first rather than calling the Reservation Call Center for information about the cancellations due to the possibility of high call volumes and the potential of long on-hold wait times.
For reservations or more information about Seabourn, please contact Seabourn at 1-800-929-9391 or visit www.seabourn.com.
For more updates from other cruise lines go to https://www.travelweek.ca/news/when-will-cruise-lines-return-to-service-here-are-all-the-latest-updates/.