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British Airways says passengers should double-check flight status

British Airways says passengers should double-check flight status

Wednesday, September 11, 2019

LONDON — The two-day pilots’ strike has come to an end but British Airways is advising passengers to double-check arrival and departure times as it gets back on schedule following the 48-hour disruption.

“BALPA, the pilots’ union regrettably went ahead with strike action on 9 and 10 September, which resulted in a large number of flight cancellations, for which we are very sorry,” says the airline.

“We are working hard to get back to normal and to get our customers to their destinations. The nature of our highly complex, global operation means that it will take some time to get back to a completely normal flight schedule so there will be a knock-on effect over the next few days.”

British Airways is offering all affected customers full refunds or the option to re-book to another date of travel or an alternative airline.

The airline operates upwards of 850 flights in a typical day. It’s estimated that the 2-day BALPA strike impacted some 200,000 passengers.

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The next BALPA strike date is scheduled for Sept. 27.The airline is advising passengers with flights booked on or around Sept. 27 that it will be contact as soon as possible and adds “we remain open to talks with BALPA to resolve the dispute.” For updates see https://www.britishairways.com/en-ca/information/incident/strike/latest-information.

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