Poll results from Travelweek’s COVID-19 Travel Agent Survey show that while many front-line agents are working overtime to keep up with all the C&Cs - counselling and cancellations - they’re also ...
TORONTO — Accor has announced the appointment of Heather McCrory as CEO, North & Central America.
McCrory will also serve as a member of the Group’s Executive Committee. She is based at Accor’s regional office in Toronto.
“I am pleased to welcome Heather to our Group’s Executive Committee and into her new role as Chief Executive Officer overseeing the successful operation and expansion of Accor brands throughout North & Central America,” said Chris Cahill, Deputy CEO responsible for Hotel Operations & CEO Luxury Brands.
In her new position McCrory will have strategic oversight for over 115 hotels and more than 28,000 employees across North and Central America. Accor brands and partnerships in the region include Fairmont, Sofitel, Delano, SLS, Banyan Tree, Pullman, Swissôtel, 21c Museum Hotels – MGallery Hotel Collection, Mondrian, Hyde, Novotel, Mama Shelter, ibis and ibis Styles. Accor has nearly 4,800 hotels, resorts and private residences in all.
With an extensive hospitality background that spans 30+ years, McCrory most recently served as Executive Vice President of Operations, North & Central America Region for Accor.
She also serves as the Executive Sponsor for North & Central America for RiiSE, Accor’s international network to promote diversity. In 2018, she chaired the first annual Women on the RiiSE Forum.
McCrory is also a past Chair of Tourism Toronto and past Vice Chair of the Board of Directors for the Tourism Industry Association of Canada (TIAC).