An end is finally in sight for passengers who spent 16 gruelling hours on a plane grounded on a tarmac in frigid Happy Valley-Goose Bay, N.L., though a passenger was left frustrated by the experience and wondering why it took so long to get help.
No doubt about it, the past six months have been unbelievably tough. It’s times like these that trusted brands shine through. “Collette has been in business for 102 years,” says Ron Lonsdale, Collette’s Vice President, Canada. “We have seen so many trying times in our industry. The learnings from the past apply today.”