One of the fastest growing sports in North America is one that you may have never even heard of. But if Toronto-based Uniglobe Bon Voyage travel agent Lou Anne Fradsham has her way, everyone will be playing pickleball soon enough.
In a recent national survey of almost 700 travel agents, it is very clear why they love and – sometimes hate – being travel agents. Agents were asked what they most liked – and disliked – and to give the top three reasons for each.
The Flight Centre Group has announced two key appointments: Billy McDonough as FCM Travel Solutions President for the Americas, and former FCM Canada Brand Leader Daniel Griffiths as the new VP, Corporate Product.
There’s a hairdresser in Toronto who wanted more clients … so she expanded her working hours from four days a week to five. Guess what happened? “My same clients spread out their visits over the five days – I was doing the same amount of work but working one day more each week. So I went back to a four day work week and my clients are just fine with that.”
As a response to the COVID-19 pandemic, Playa Hotels & Resorts has expanded existing guest safety procedures and developed new safety protocols for their entire portfolio of all-inclusive resorts based on guidance from global healthcare professionals, existing partnerships with Hyatt and Hilton and elevated guest expectations.