Wednesday August 12, 2020
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Travel Agents

The strength in numbers: 7 tips from industry experts on how to sell groups

One of the fastest growing sports in North America is one that you may have never even heard of. But if Toronto-based Uniglobe Bon Voyage travel agent Lou Anne Fradsham has her way, everyone will be playing pickleball soon enough.
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Overcoming travel budget concerns: 3 agents share their go-to strategies

Even before all the January credit card bills, 51% of Canadians said they weren’t planning a winter vacation for 2019-2020, and 66% blamed a lack of budget. So what’s a travel agent to do?
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Why I use a travel agent: One vacationer’s ‘tale of two cruises’

I love to travel and do so frequently for business and for pleasure. But I didn’t think I was a ‘cruiser’ because I love the road less travelled.
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In this ‘Exponential Era’ of digital noise, the world needs travel agents more than ever

Back in the mid-1990s more than a few people brushed off the Internet as ‘just a fad’.
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Making the most of your summer ‘downtime’

With summer comes, for many of us, a bit of a slowdown (partly because our clients are away on trips we planned for them!) Here are a few ideas for how to make the most of this slower period
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What agents love and hate about the job

In a recent national survey of almost 700 travel agents, it is very clear why they love and – sometimes hate – being travel agents. Agents were asked what they most liked – and disliked – and to give the top three reasons for each.
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Your opinion matters, take the 2019 National Travel Agent Survey

Rob Glennie Consulting has opened the 2019 National Travel Agent Survey this month.
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[People] Flight Centre Group announces key appointments

The Flight Centre Group has announced two key appointments: Billy McDonough as FCM Travel Solutions President for the Americas, and former FCM Canada Brand Leader Daniel Griffiths as the new VP, Corporate Product.
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Training your clients (as much as you can)

There’s a hairdresser in Toronto who wanted more clients … so she expanded her working hours from four days a week to five. Guess what happened? “My same clients spread out their visits over the five days – I was doing the same amount of work but working one day more each week. So I went back to a four day work week and my clients are just fine with that.”
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Tour operators jump on the Black Friday bandwagon for a busy weekend of deals

Made-in-Canada promotions for Black Friday and Cyber Monday are rampant this weekend, especially in the travel industry.
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Quarantining on return from vacation: two travel agents tell all
The 14-day mandatory quarantine for all travellers entering or returning to Canada is one of the biggest roadblocks to...
Holland America pauses operations on all ships through Dec. 15
Holland America Line has extended its pause of cruise operations and cancelled departures on all ships through Dec. 15...
ACTA’s Aug. 19 webinar tackles home-based agent/ IC overview
ACTA is once again joining forces with HR à La Carte for an informational webinar for the trade, this time focused on...
Costa to resume operations in September with two ships
Costa Cruises has set its sights on Sept. 6, 2020 as its new date of resumption, with the first ship to set sail being...
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