Sunday March 29, 2020
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TICO

Credit card chargebacks a “critical concern” for travel agencies: ACTA

TORONTO — ACTA’s latest update on its lobbying efforts includes citations from the CTA and TICO supporting the use of vouchers and travel credits, as opposed to refunds, for travellers out of pocket for airfare costs amid mass cancellations and operations suspensions due to the coronavirus pandemic. With airlines offering travel credits and vouchers, and […]
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Register now for ACTA’s live COVID-19 update; TICO goes remote

ACTA President Wendy Paradis is inviting travel agents to sign up for a live COVID-19 update scheduled for tomorrow, March 19.
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ACTA launches COVID-19 portal, plus a message from TICO CEO

ACTA has launched a new COVID-19 portal on its website to keep members updated with the latest information about the ongoing outbreak.
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TICO board approves Comp Fund payment for Adria Airways consumers

TICO’s Board of Directors has approved a payment from the Travel Industry Compensation Fund to consumers affected by the failure of Adria Airways.
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This is what agents are responsible for in the wake of coronavirus: TICO

To help travel agents reassure client concerns about the Coronavirus, TICO has issued a special Registrar Bulletin that includes relevant tips and information.
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Biblical Journeys Canada charged and convicted

After being charged by TICO, Mr. Raed Karborani, operating as Biblical Journeys Canada, has pleaded guilty to one count of operating as a travel agent without registration.
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Jail time for Gushue in latest TICO conviction

MISSISSAUGA — Karen Gushue has been sentenced to 75 days and 45 days in jail for two counts of operating as a travel agent without registration, contrary to S 4(1)(a) and S 31(1)(c) of the Travel Industry Act, 2002, to be served intermittently and concurrently.
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The latest from TICO: New charges & Comp Fund payment

TICO’s latest updates include new charges laid against an Ottawa-based travel agency and a Compensation Fund payment to consumers.
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Michael Shane Adams charged by TICO

TICO has charged Michael Shane Adams with one count of operating as a travel agent without being registered.
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Two years probation and $6,440 in restitution for Alicia Kielek

Repeat offender Alicia Kielek has been sentenced to two years of probation, restitution totalling $6,440 and an industry ban for the duration of the order.
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It’s the least of their concerns: Competition Bureau report on Air Canada, Transat deal
AC_Transat_BN_Mar27
The proposed merger of Air Canada and Transat has been called into question by the Competition Bureau, which in a newly...
Credit card chargebacks a “critical concern” for travel agencies: ACTA
Credit-card-chargebacks-a-critical-concern-for-travel-agencies-ACTA
TORONTO — ACTA’s latest update on its lobbying efforts includes citations from the CTA and TICO supporting the use...
Ensemble Travel Group layoffs impact employees in Canada and the U.S.
Ensemble-Travel-Group-layoffs-impact-employees-in-Canada-and-the-U.S
Ensemble Travel Group is in the process of temporarily reducing its workforce by approximately 50%, with cuts impacting...
A message from Transat’s President and CEO
A-message-from-Transats-President-and-CEO
Transat has temporarily shuttered its travel agencies due to the ongoing COVID-19 pandemic, and will continue to...
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