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Is it time to recruit help?

What makes a great travel advisor? Someone who’s confident, well-informed, up on trends, well-travelled.

Independent Insights – Know what needs to happen on any client file, in any situation

This is not an article about time management. But it’s worth your time to read it.

2020 National Travel Agent Survey is now live; agents invited to take part

Agents can now take part in the 2020 National Travel Agent Survey. Offered by Rob Glennie & Associates, the survey covers a broad spectrum of agents, giving an expanded picture of the retail sector of the Canadian travel industry and increasing the value of the survey for agents, suppliers, tourist boards and the industry.

Agents with Nexion, TTAND, Vision share their strategies for client budget roadblocks

Even before all the January credit card bills, 51% of Canadians said they weren’t planning a winter vacation for 2019-2020, and 66% blamed a lack of budget. So what’s a travel agent to do?

Sandals STAR Awards gala a special night for home-based agents

Home-based agents shone brightly at Sandals Resorts’ 18th annual STAR Awards.

Specialize your way to success

It can be tough, being that person at the desk by the entrance of a travel agency. One minute you’re being asked for Cancun, next it’s the Galapagos, and the next time it’s for advice on travel insurance.

Should changing host agencies be one of your New Year’s resolutions?

The holidays are almost here and it is always a crazy time for everyone – but especially for travel agents who have clients travelling, and others who want to get away last minute, adding to the pre-Christmas rush.

Having the right tools key to home-based agent success: Friisdahl

Many agents – and some smaller agencies – are taking the leap to become home-based and are looking for the right host agency to support them.

Independent Insights – Change is Good

Our emotional reaction when we hear change is coming in the workplace depends on a number of factors: Is the change expected?

Got 5 minutes? Here are 5 ideas

There’s only one thing that we all have exactly the same amount of: time. But so often it slips past with nothing accomplished. Find yourself sitting on hold with a supplier? Waiting for a webinar to start? Here are some fun ways to keep productive and successful with as little as five minutes.

NEWS

Agency execs weigh in on 9 common mistakes and how to avoid them

Making assumptions about a client’s budget? We’ve all done it. Forgetting to set an out-of-office reply on your...

“This is inexcusable”: ACTA speaks out over Comp Fund inaction

Despite lengthy and costly joint lobbying efforts by ACTA and CATO, the Ontario government does not intend to revise...

Flair wants to expand its fleet, looks for available B737s

Flair Airlines says it has “immediate plans to expand its services both in frequency and reach” and says the final...

Travel Edge’s Hotel EDGE aims to simplify hotel booking process

Travel Edge says its new hotel booking tool ADX Hotel Edge gives its travel advisors access to 88,000+ more hotel...

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