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Cutting costs right now is best way to prepare for success in the future

As the travel industry hunkers down to weather this unprecedented time, large and small agency owners have to find every possible way to cut costs. The ongoing cost of things like rent or fees, or employees can be the undoing of a business when revenue isn’t coming in.

“We are seeing a very positive outlook for our 2021 and 2022 bookings”: TPI

Just because travel has effectively come to a halt, doesn’t mean travel retailers aren’t busy. Quite the opposite, in fact. Just ask TPI’s CEO, Zeina Gedeon.

Reusable mask initiative has taken off, says TravelOnly President & CEO

Back in May host agency TravelOnly announced a new partnership with Face Forward Canada, to provide Canadians with safe protective measures when travelling.

Making the most of Zoom

Ohhh, we’ve all been there. The Zoom meeting with one person face-down over their keyboard, invisible. Someone sitting with their back to a window so you see them only in shadow. Or the person sitting three feet away from the camera, a wee head in the distance.

Is it time to shop for a new host agency?

“A high tide floats all boats.” I love that: when conditions are great, everyone reaps the benefits. It’s when times are tough (like right now) that in any industry, ours included, the players with deep roots and deep pockets will survive.

How to engage with your clients without sounding tone-deaf

Undoubtedly many of you, like myself, have seen the popular social media trend comparing how we looked March 1 vs April 1:

A Time to Reflect – and Recharge

There has never been a time like this one – and we all hope there never will be again. COVID-19 has dealt an unfathomable blow to our industry. But thousands of us are toughing it out. I have been in self-isolation for six weeks and like many of you am struggling with the confinement.

Agency owners explain their move to a host agency

When and how will tourism rebound? A difficult question because of so many outside factors – when will borders open up and which ones? When and where will airlines operate to again? When will hotels and resorts open up? Will travel insurance be available and when? And of course, when will people feel safe to travel again and where will they want to go?

Getting through this – together

Those of us who have been in the industry a long time thought we had “seen it all”: 9/11, SARS, various financial meltdowns and tanking loonies. But, very sad to say, they all pale in comparison with COVID-19.

“This is definitely one for the record books”: Independent by Flight Centre on COVID-19

Travel agents are nimble thinkers and highly adaptable to new challenges. And while the coronavirus pandemic and the fallout for the travel industry are testing the retail travel industry’s resolve and resources like never before, the current crisis won’t get the best of us, says Heather Baker, Director of Acquisitions & Social Media for host agency Independent by Flight Centre.

NEWS

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Canada fails to make the UK’s new green-light list

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Saint Lucia announces mandatory pre-travel testing for COVID-19

TORONTO — Pre-travel testing for COVID-19 is now mandatory for all travellers heading to Saint Lucia, effective July 9.

Sunquest’s new SPFPlus program includes donation to Food Banks Canada

Sunquest has unveiled its brand new SPFPlus program, with a portion of each purchase going to Canadians in need.

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