Thursday June 4, 2020
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color for Trudeau wades into refunds vs. vouchers debate, industry braces for more disputes
Travelweek

Refunds

Trudeau wades into refunds vs. vouchers debate, industry braces for more disputes

Prime Minister Justin Trudeau waded into the refunds vs. vouchers debate at his daily COVID-19 briefing today.
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TICO warns against charging clients for refund-related fees or penalties

Frustration with refund demands from clients is at an all-time high but TICO says registrants must adhere to existing laws and regulations when dealing with refund requests, amid reports that some registrants are charging clients for refund-related fees or penalties.
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Retailer speaks out as agents caught in middle of refunds vs. vouchers disputes

Travellers who are out-of-pocket for airfares on cancelled flights amid the coronavirus pandemic want refunds. Airlines, forced to slash capacity and in many cases suspend all operations for a global health emergency that is beyond their control, and taking every step to conserve cash, are offering future travel credits and vouchers. 
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Travelweek’s virtual conference taking place today with keynote speakers and panels
Travelweeks-virtual-conference-taking-place-today-with-keynote-speakers-and-panels
More than 3,500 travel agents and industry partners have registered for Travelweek’s virtual conference, ‘The...
Couples Resorts reopening July 1 with new health & safety guidelines
Couples Resorts to reopen July 1 with new health & safety guidelines
Couples Resorts is set to reopen all four of its resorts on July 1 following temporary closures due to the COVID-19...
KLM to start flying to YVR and YYC in July
KLM to start flying to YVR and YYC in July
KLM has announced plans to further its route network in July to destinations that include both Vancouver and Calgary.
Silversea’s winter 2021/2022 season will open for sale June 17
Silversea’s winter 2021/2022 season to open for sale June 17
Silversea Cruises has unveiled a total of 86 new itineraries for its winter 2021/2022 season, with general sales...
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