There weren’t as many guests affected by Marriott’s database security breach last November, according to a new update by the hotel company. But the estimated total is still in the hundreds of millions.
The data stolen from the Marriott hotel empire in a massive breach is so rich and specific it could be used for espionage, identity theft, reputational attacks and even home burglaries, security experts say.
A security breach at one of North America's largest hotel groups, which includes the Sheraton, Westin, Starwood and Marriott brands, has exposed the personal information of as many as 500 million guests.
Alexa has a new job: hotel concierge. Amazon has launched a version of Alexa for hotels that lets guests order room service through the voice assistant, ask for more towels or get restaurant recommendations without having to pick up the phone and call the front desk.
As a response to the COVID-19 pandemic, Playa Hotels & Resorts has expanded existing guest safety procedures and developed new safety protocols for their entire portfolio of all-inclusive resorts based on guidance from global healthcare professionals, existing partnerships with Hyatt and Hilton and elevated guest expectations.