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Agency owners explain their move to a host agency

When and how will tourism rebound? A difficult question because of so many outside factors – when will borders open up and which ones? When and where will airlines operate to again? When will hotels and resorts open up? Will travel insurance be available and when? And of course, when will people feel safe to travel again and where will they want to go?

Getting through this – together

Those of us who have been in the industry a long time thought we had “seen it all”: 9/11, SARS, various financial meltdowns and tanking loonies. But, very sad to say, they all pale in comparison with COVID-19.

“This is definitely one for the record books”: Independent by Flight Centre on COVID-19

Travel agents are nimble thinkers and highly adaptable to new challenges. And while the coronavirus pandemic and the fallout for the travel industry are testing the retail travel industry’s resolve and resources like never before, the current crisis won’t get the best of us, says Heather Baker, Director of Acquisitions & Social Media for host agency Independent by Flight Centre.

In tough times, joining a host agency could mean survival for neighbourhood agencies

The travel industry is living through the most precarious period in its history. Many companies may not survive this crisis and some of the most vulnerable in the industry right now are small agencies.

Is it time to recruit help?

What makes a great travel advisor? Someone who’s confident, well-informed, up on trends, well-travelled.

Independent Insights – Know what needs to happen on any client file, in any situation

This is not an article about time management. But it’s worth your time to read it.

2020 National Travel Agent Survey is now live; agents invited to take part

Agents can now take part in the 2020 National Travel Agent Survey. Offered by Rob Glennie & Associates, the survey covers a broad spectrum of agents, giving an expanded picture of the retail sector of the Canadian travel industry and increasing the value of the survey for agents, suppliers, tourist boards and the industry.

Agents with Nexion, TTAND, Vision share their strategies for client budget roadblocks

Even before all the January credit card bills, 51% of Canadians said they weren’t planning a winter vacation for 2019-2020, and 66% blamed a lack of budget. So what’s a travel agent to do?

Having the right tools key to home-based agent success: Friisdahl

Many agents – and some smaller agencies – are taking the leap to become home-based and are looking for the right host agency to support them.

Independent Insights – Change is Good

Our emotional reaction when we hear change is coming in the workplace depends on a number of factors: Is the change expected?

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