Sunday September 27, 2020
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Travelweek

Industry Expert

Many agents don’t want to go back to an office or call centre

When we look back on 2020 and 2021, we may well see it as the year our retail model changed for good.
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Agents owe it to themselves to explore becoming a home-based agent permanently

The COVID-19 pandemic has forced a lot of us to change how we live and work. For many, adapting to working from home was a challenge at first — everything from IT issues to finding a suitable workspace in our homes to boosting our Internet speed.   
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Is it time to shop for a new host agency?

“A high tide floats all boats.” I love that: when conditions are great, everyone reaps the benefits.  It’s when times are tough (like right now) that in any industry, ours included, the players with deep roots and deep pockets will survive.
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How to engage with your clients without sounding tone-deaf

Undoubtedly many of you, like myself, have seen the popular social media trend comparing how we looked March 1 vs April 1:
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A Time to Reflect – and Recharge

There has never been a time like this one – and we all hope there never will be again. COVID-19 has dealt an unfathomable blow to our industry. But thousands of us are toughing it out. I have been in self-isolation for six weeks and like many of you am struggling with the confinement.
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Agents react to COVID-19 insurance offerings – and help get the word out
Agents react to COVID-19 insurance offerings - and help get the word out
In recent weeks major players including Air Canada, Sunwing, WestJet, ACV and Manulife have introduced travel insurance...
Transat launches COVID-19 insurance coverage through Manulife
Transat-invites-agents-to-check-out-its-2020-2021-South-brochure-now-available
Transat is the latest airline and tour operator to announce new COVID-19 insurance coverage, offered through Manulife.
Safe and healthy return to travel with Sunwing & Medcan
Safe and healthy return to travel with Sunwing & Medcan
As Sunwing resumes operations over the coming months, it will tap into its new partnership with Medcan for information...
ACV’s Toronto flights to Cuba re-start Sept. 26
ACV’s Toronto flights to Cuba re-start Sept. 26
ACV’s return to Cuba gets another gateway this weekend with the tour operator’s first post-pandemic flight from...
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