Tuesday August 11, 2020
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Travelweek

Independent at Flight Centre

Could COVID-19 be the tipping point for the home-based agency model?

Any agent or agency owner who was thinking of going home-based before the pandemic is looking at this business model with new eyes, and maybe more urgency, as COVID-19’s devastating impact to the industry is now well into a third month.
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How to engage with your clients without sounding tone-deaf

Undoubtedly many of you, like myself, have seen the popular social media trend comparing how we looked March 1 vs April 1:
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Independent Insights – Change is Good

Our emotional reaction when we hear change is coming in the workplace depends on a number of factors: Is the change expected?
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VIA Rail on safety, demand and short- and long-term forecasts
VIA2019
With a network that serves over 400 communities from coast to coast, there’s no question that VIA Rail’s reach in...
Virtuoso releases poll results for 2020 travel intentions and more
Virtuoso-releases-poll-results-for-2020-travel-intentions-and-more
If there’s one thing that pandemic has made perfectly clear, it’s that COVID-19 has been a complete leveller for...
Air Canada’s fully transformed Aeroplan program will launch in November
Air Canada’s fully transformed Aeroplan program will launch in November
Air Canada has “transformed” its Aeroplan loyalty program, officially launching on Nov. 8 with more personalized...
The Travel Corporation’s US$300 million promise to agents
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The Travel Corporation is making a multi-million dollar ‘Peace of Mind’ promise to its travel agent partners...
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