Friday November 27, 2020
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New FTC tool now available on Sirev

Softvoyage has launched a new tool for Sirev users, allowing agents to easily, safely and promptly verify their clients’ future travel credits (FTCs) and apply the FTC as payment method. 
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Transat drops expiry date on FTCs; facilitates pre-payment for bag fees

Transat has dropped the expiry date on its future travel credits, and made the credits transferrable.
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“This saga could go on for years”: Potential complications with future travel credits

When global travel all but grinds to a halt, and cancellations ramp up to unprecedented levels, the sheer volume of future travel credits (FTCs) creates tricky challenges, on a grand scale, out of previously one-off situations.
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In early May, six in 10 Canadians said vouchers were acceptable: Travelweek’s consumer poll

The refunds vs. vouchers debate is getting heated and now the federal government says it is working with Canada’s airlines and impacted consumers to find a way forward.
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ACTA releases supplier best practices for FTCs, vouchers

ACTA is calling on suppliers to follow its newly-released best practice guidelines for issuing future travel credits / vouchers amid the COVID-19 pandemic.
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TravelBrands’ new FTC tool “has made an impact on the wait times”

TravelBrands wants to make it as easy as possible for its travel agent partners to get updated invoicing for PNRs with cancelled flights in the wake of the coronavirus pandemic. Using a new tool available at TravelBrands’ Access agent portal, agents can accept or waive the future travel credit (FTC) offered by airlines for cancelled air tickets.
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Tour operators weigh in on upfront commissions
Tour operators weigh in on upfront commissions
TORONTO — Since the start of the COVID-19 pandemic in March, travel agents have heard time and time again how tour...
Delta Air Lines makes travel bubble pact from U.S. to Rome
Delta Air Lines makes travel bubble pact from U.S. to Rome
There’s news of another COVID-19 travel bubble - and this one’s an international route out of the U.S.
RCI halts sale of 7+ night sailings from U.S., Jan. 1 – Nov. 1, 2021
RCI halts sale of cruises longer than 7 nights from U.S. ports, Jan. 1 - Nov. 1, 2021
Royal Caribbean has reportedly halted the sale of cruises longer than 7 nights in duration, as it works to ensure its...
Good news, bad news from latest THIA consumer survey
Here’s the good news: 80% of Canadians plan to travel in 2021, according to a new survey conducted by the Travel...
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