Wednesday August 12, 2020
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Travelweek

Feature Story

Airlines bump up non-commissionable ancillaries, leaving agents out in the cold

Ancillaries have gone from one-off add-ons to revenue behemoths for the airlines and now, smarting from rising fuel costs, many airlines are opting to bump up ancillaries – most recently, fees for checked baggage – instead of raising base fares.
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Home-based travel agent, JetNote app developer and mom of three boys: Carrie Anne Gillespie does it all

Finding a work-life balance can be a real juggling act and no one knows that better than working moms with young kids. So maybe it’s no surprise that Regina, SK-based travel agent Carrie Anne Gillespie came up with her idea for a new travel app while caring for her newborn son in the wee hours of the night.
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Fun, hip & not for everyone: Why Virgin Voyages is banking on being different

Every captain needs a first mate. And at Virgin Voyages, the adults-only cruise line set to debut in 2020, its second-in-command will be none other than travel agents.
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Comp Fund claims in wake of Sinorama closure could exceed $5 million, says TICO

Sinorama Holidays has closed its doors after 13 years in business, with a voluntary termination of its Ontario Travel Industry Act, 2002 registration.
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Swoop gears up for expansion as agents weigh in on the low-cost carrier

Expansion is already in the works at Swoop with announcements of new U.S. and international routes on the horizon for this summer.
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IATA sheds light on PCI DSS confusion, says it should be part of agencies’ security strategy

There’s no question that the process to achieve PCI DSS (Payment Card Industry Data Security Standard) compliance has been a complicated ordeal for many travel agencies.
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Host agencies woo agents with new perks but “you don’t know what you don’t know”

Home-based agents are in high demand and competing host agencies are upping the ante as they woo new members, and that has more than a few agents asking themselves, should I make a switch?
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PCI DSS compliance deadline has come and gone, but questions remain

Over two months have passed since the March 1 deadline for travel agencies to become PCI DSS compliant. With the dust now settled, how are agents feeling about the whole process? Was it as difficult and confusing as it was made out to be?
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Have your clients really experienced Mexico? Puerto Vallarta throws down the gauntlet

Escaping the Canadian winter for a first-hand look at all of Puerto Vallarta’s newest hotels, our group drove straight from the airport to a taco tour – a good start to any trip in my book.
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Canadian travel agencies are #4 in the world for debit memos, but help is on the way

Debit memos have long been a major headache for travel agents especially in Canada and now Canadian travel agencies have the dubious honour of one of the highest instances of agency debit memos (ADMs) in the world.
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Quarantining on return from vacation: two travel agents tell all
Quarantining-on-return-from-vacation--two-travel-agents-tell-all
The 14-day mandatory quarantine for all travellers entering or returning to Canada is one of the biggest roadblocks to...
Holland America pauses operations on all ships through Dec. 15
Holland-America-pauses-operations-on-all-ships-through-Dec.-15
Holland America Line has extended its pause of cruise operations and cancelled departures on all ships through Dec. 15...
ACTA’s Aug. 19 webinar tackles home-based agent/ IC overview
ACTAs-Aug.-19-webinar-tackles-home-based-agent-IC-overview
ACTA is once again joining forces with HR à La Carte for an informational webinar for the trade, this time focused on...
Costa to resume operations in September with two ships
Costa-to-resume-operations-in-September-with-two-ships
Costa Cruises has set its sights on Sept. 6, 2020 as its new date of resumption, with the first ship to set sail being...
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