Ancillaries have gone from one-off add-ons to revenue behemoths for the airlines and now, smarting from rising fuel costs, many airlines are opting to bump up ancillaries – most recently, fees for checked baggage – instead of raising base fares.
Finding a work-life balance can be a real juggling act and no one knows that better than working moms with young kids. So maybe it’s no surprise that Regina, SK-based travel agent Carrie Anne Gillespie came up with her idea for a new travel app while caring for her newborn son in the wee hours of the night.
Over two months have passed since the March 1 deadline for travel agencies to become PCI DSS compliant. With the dust now settled, how are agents feeling about the whole process? Was it as difficult and confusing as it was made out to be?
Debit memos have long been a major headache for travel agents especially in Canada and now Canadian travel agencies have the dubious honour of one of the highest instances of agency debit memos (ADMs) in the world.
As a response to the COVID-19 pandemic, Playa Hotels & Resorts has expanded existing guest safety procedures and developed new safety protocols for their entire portfolio of all-inclusive resorts based on guidance from global healthcare professionals, existing partnerships with Hyatt and Hilton and elevated guest expectations.