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This is what agents are responsible for in the wake of coronavirus: TICO

To help travel agents reassure client concerns about the Coronavirus, TICO has issued a special Registrar Bulletin that includes relevant tips and information.

Interview: Air Canada’s EVP Operations Craig Landry talks about the new A220, and agents

All eyes were on the newest member of Air Canada’s fleet, the Airbus A220-300, at the aircraft’s official debut at Air Canada’s headquarters.

‘Tis the season of giving, with Agencia Global

MONTREAL — Agencia Global wanted to end the year on a positive note. With that in mind the Montreal-based company decided to give back to its community and in particular, to the Montreal Children’s Hospital.

Video: ‘Aeroplan Miles Matching Week’ with Air Canada Foundation now underway

With the annual ‘Aeroplan Miles Matching Week’ campaign now underway, Aeroplan Miles donated to the Air Canada Foundation by Dec. 8 will be matched to help transport sick children for medical care they need away from home.

ACV, Transat and more helping to end dolphin tourism, says World Animal Protection

Some 64% of Canadians polled say they have gone on holiday to a destination where dolphin tourism was offered. Toronto-based organization World Animal Protection, backed by its new report, Behind the Smile, is looking to put an end to dolphin tourism.

Two recipes from Iberostar as part of its Honest Food initiative

As part of its dedication to fighting food waste, Iberostar Hotels & Resorts is looking to create a lasting change through its Honest Food commitment.

Here’s how you can help relief and recovery efforts in the Bahamas

TORONTO — The news reports coming in from Grand Bahama and the Abaco Islands are heartbreaking, and the images even more so.

As of 2021 Europe-bound clients will need to apply online for a visa waiver and pay a fee

Any time a country or region imposes any sort of visa stipulation - even if it’s a waiver - the travel industry sighs a collective groan, knowing the obstacles and headaches to come.

Air Canada updates flight schedule to cover 98% of planned flying through April 30

With the 737 Max 8’s return date still unknown, Air Canada has announced it intends to remove 737 Max flying from its schedule until at least July 1 and has issued an outline of its plans for all impacted routes effective until the end of April.

Major retail groups talk expansion with small to mid-size agencies in mind

Are the big players interested in buying smaller agencies? Well, it depends on who you ask.

NEWS

It’s the least of their concerns: Competition Bureau report on Air Canada, Transat deal

The proposed merger of Air Canada and Transat has been called into question by the Competition Bureau, which in a newly...

Credit card chargebacks a “critical concern” for travel agencies: ACTA

TORONTO — ACTA’s latest update on its lobbying efforts includes citations from the CTA and TICO supporting the use...

Ensemble Travel Group layoffs impact employees in Canada and the U.S.

Ensemble Travel Group is in the process of temporarily reducing its workforce by approximately 50%, with cuts impacting...

A message from Transat’s President and CEO

Transat has temporarily shuttered its travel agencies due to the ongoing COVID-19 pandemic, and will continue to...

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