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Coronavirus

Federal government follows through with travel advisory for Canadians

The federal government has followed through with an advisory for Canadians against all non-essential travel amid the coronavirus outbreak.

WDW, Disneyland & Disney Cruise Line to shut down through end of March

In an unprecedented move, Disney is going dark, with Disneyland, Walt Disney World Resort and Disney Cruise Line simultaneously halting operations through the end of the month due to “an abundance of caution” over the coronavirus pandemic.

Sunwing updates flexible change policy

Sunwing is now offering an updated flexible change policy.

Virgin Voyages’ maiden voyage postponed until Aug. 7

With just weeks away from its highly anticipated debut, Virgin Voyages has announced that it will be postponing in inaugural sailing season for the Scarlet Lady until July 15, 2020.

A conference about coronavirus is cancelled due to – you guessed it – coronavirus

A conference on ‘Doing Business Under Coronavirus’ has been cancelled due to ongoing concerns about (ahem) coronavirus.

Viking temporarily suspends all operations until May 1

All Viking river and ocean cruises have been temporarily suspended until May 1, 2020 following news that a recent passenger was exposed to coronavirus.

Trump’s travel ban; U.S. warns against travel worldwide

On the same day that the coronavirus was designated a global pandemic by the World Health Organization (WHO), U.S. President Trump singled out just one region of the world for a 30-day inbound travel ban that is sowing fear and confusion and providing little logical action.

Passengers coming home to Canada from Rome talk of empty city

MONTREAL — Passengers onboard Air Canada’s last flight back to Canada from Rome said the city is deserted as Italy’s nation-wide lockdown takes effect. Doris Hamelin and her husband Rejean Vallee said the restaurants in Rome shut down at 6 p.m. Tuesday and the only place they could find food was the grocery store. In […]

Princess Cruises suspends all operations across entire fleet until at least May 10

Princess Cruises has announced it is suspending all operations across its entire fleet for two months, until May 10.

Add MSC and Celestyal to the list of cruise lines protecting commissions

More cruise lines are bringing in flexible rebooking and commission protection policies as retail travel partners grapple with the impact of the coronavirus warnings.

VIDEOS

“Give agents a commission pipeline”: Collette’s Lonsdale

No doubt about it, the past six months have been unbelievably tough. It’s times like these that trusted brands shine through. “Collette has been in business for 102 years,” says Ron Lonsdale, Collette’s Vice President, Canada. “We have seen so many trying times in our industry. The learnings from the past apply today.”

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NEWS

Agents react to COVID-19 insurance offerings – and help get the word out

In recent weeks major players including Air Canada, Sunwing, WestJet, ACV and Manulife have introduced travel insurance...

Transat launches COVID-19 insurance coverage through Manulife

Transat-invites-agents-to-check-out-its-2020-2021-South-brochure-now-available

Transat is the latest airline and tour operator to announce new COVID-19 insurance coverage, offered through Manulife.

Safe and healthy return to travel with Sunwing & Medcan

As Sunwing resumes operations over the coming months, it will tap into its new partnership with Medcan for information...

ACV’s Toronto flights to Cuba re-start Sept. 26

ACV’s return to Cuba gets another gateway this weekend with the tour operator’s first post-pandemic flight from...

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