Saturday July 11, 2020
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Will your agency be ready to reopen? Industry experts weigh in on what needs to be done

Much has been said in recent weeks about health and safety in the travel industry, with airlines, cruise lines, tour operators and hotels implementing new protocols designed specifically to protect customers from COVID-19. But what about travel agencies?
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ACTA’s new Travel Agency Re-opening Tool Kit now available

ACTA has released new guidelines for travel agencies, which have been forced to close due to the global pandemic, to finally reopen.
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ACTA calls on federal govt. to extend CERB benefit for travel industry

As long as the federal government’s travel advisories stay in place - the advisories recommending Canadians avoid all non-essential travel outside of Canada, and avoid all cruise travel - the longer the negative impact to travel will continue, and that’s why the industry needs an extension of CERB, says ACTA.
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ACTA survey has data on travel agency uptake for financial assistance

A new survey from ACTA shows the level of uptake from the retail travel trade for the federal government’s financial assistance programs.
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ACTA releases supplier best practices for FTCs, vouchers

ACTA is calling on suppliers to follow its newly-released best practice guidelines for issuing future travel credits / vouchers amid the COVID-19 pandemic.
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CEWS extension positive but more help needed, says ACTA’s Paradis

ACTA says it’s happy with the news that CEWS, the federal government’s wage subsidy program, will be extended past the original end date of June 6. However ACTA says the travel industry will need more assistance than many other sectors in the wake of the COVID-19 pandemic.
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ACTA’s 5 steps to celebrating Travel Agent Day

For Travel Agent Day, ACTA is encouraging agents to have some fun while at the same time spread the word about how important their role is in the travel ecosystem.
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ACTA applauds rent relief program, calls for ban on commercial evictions

ACTA is commending the federal government’s rent relief plan, which would help small businesses pay their rent for the next three months.
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ACTA weighs in on CTA’s new voucher vs. refund FAQ post

While the Canadian Transportation Agency deemed vouchers or future travel credits “appropriate” reimbursement for out-of-pocket travellers in these unprecedented times, the federal body now seems to have back-pedalled a bit in a new FAQ posting. 
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Send your letters now: ACTA launches letter writing campaign for travel agency aid

ACTA is encouraging all travel agents to join a new letter writing campaign as part of its latest bid for government aid for the travel agency sector.
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