attracts record participation by members in agent training programs attracts record participation by members in agent training programsTORONTO — attracted 14,900 training touch points during 2013.

The record-breaking participation number was achieved by way of members actively joining in a number of no cost programs such as on-demand webinars, virtual classes and in-person events.

“ continues to keep members inspired while increasing their knowledge base through ongoing educational sessions and our monthly Canada-wide mixers. It’s through these exceptional educational events that our members are able to learn from leadership, our supplier partners and from each other,” said Vice President Canada, Christine James.

“ members are always looking for more ways to increase their bottom line and grow. We encourage them to continue educating themselves by taking advantage of’s numerous training opportunities throughout the year, particularly our monthly mixers.”

Throughout 2014, will offer its members a selection of new, sophisticated webinars including ‘Corporate Travel Kit’ scheduled for Feb. 19 – aimed at owners and managers looking to expand into corporate travel – which will provide sample business plans, RFPs and more.

On Feb. 26, is offering ‘Why Use CruisePRO?’ This training session will demonstrate how CruisePRO can save time, keep members on track with their cruise deposits, notifications and final payments, and how to more efficiently handle reporting. A notable enhancement to some of’s most popular webinars will be the addition of a second trainer. The second trainer will be able to quickly respond to the questions coming from the GoToMeeting questions box while the other trainer continues teaching.

“One of the reasons why trainings are so successful with our members is because we make it very convenient for them to participate. Through our members-only web portal, Agent Universe, members are able to preview all of the available trainings in one convenient place,” said Training Manager, Nancy Griffin.

“We’ve really taken the time to find out what our members are most interested in learning and in what form. As we continue to make improvements each year, it’s no wonder why some of our webinars have a participation rate of 89%.”

Agency owners wishing to learn more about’s various training programs and the other benefits of becoming a member can go to