TORONTO — Swiss Travel System has launched its new Excellence Program, the only e-learning program in the world that covers the entire public transport system of a single country.
Designed for travel agents to broaden their knowledge and provide essential know-how to better support their clients, the Swiss Travel System Excellence Program features a modular structure comprising individual courses during which agents learn everything from tickets and passes, to premium panoramic trains to luggage transport. Each module, which is led by two animated characters called Heidi and Peter, takes on average six minutes to complete.
Upon completion of the program, travel advisors will be certified as Swiss Travel System Excellence Experts and will be given a diploma that can be downloaded. In addition to various incentives like souvenir pictures and awards, participants can look forward to attractive prizes several times a year. Plus, those with the highest scores by 2022 will be rewarded with a visit to Switzerland that includes travel, hotel and a Swiss Travel Pass.
“Remember the last time you sold a Swiss Travel Pass? I am excited we now have this attractive e-learning in place, which is exclusively about the Swiss public transport,” said Martin Oester, Market Manager North America of Swiss Travel System. “This is the right platform to help trade specialists get in shape for future Switzerland itineraries by train, bus and boat.”
To access the Swiss Travel System Excellence Program go to mystsnet.com/elearning.