Kiosk outages “not acceptable,” says CBSA: report

TORONTO — CBSA President Erin O’Gorman says the kiosk outages that have been negatively impacting Canadian air travellers are “not acceptable.”

As reported by the CBC, O’Gorman made the comments as Toronto Pearson experienced another kiosk outage this past Friday.

The outage followed on the heels of slowdowns earlier this month, as a CBSA inspection kiosk outage impacted some Canadian airports.

“We do have legacy systems. We do have contingency plans. But it’s not acceptable that they go down,” O’Gorman told the CBC.

Also on Friday, Canada’s Public Safety Minister Gary Anandasangaree said the federal government will fulfil an election campaign promise in its upcoming November budget with funding to hire 1,000 more Canada Border Services Agency officers.

Anandasangaree said it will cost $617.7 million over five years to “train, hire and deploy 1,000 CBSA officers.” It’s part of the Liberal government’s promise to crack down on cross-border traffic in drugs, illegal guns and stolen cars.

“This will greatly enhance our capability at the borders, ports of entry as well as enforcement within Canada,” Anandasangaree said at a media event in front of the Rainbow International Bridge crossing.

It’s the latest in a series of announcements by the Liberal government to spotlight measures in the coming fall budget, set to be released Nov. 4.

Anandasangaree insisted the measures have nothing to do with the Trump administration’s demands for a crackdown on fentanyl trafficking. “This really is about enforcing Canada’s safety and security and our sovereignty,” he said. “This really is not a response to the U.S.”

With file from The Canadian Press

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