CAMBRIDGE, ON — Allianz Global Assistance Canada has introduced a new telemedicine service that gives Canadian travellers access to virtual and in-person medical care in more than 80 countries.

The service, which launched Oct. 1, is designed to make healthcare while abroad easier, faster and more accessible.

The program is being rolled out in partnership with Air Doctor to provide insured travellers with an addition way to access their insurance benefits and take care of common illnesses and injuries during their trip.

Customers with medical travel insurance benefits who are travelling to eligible countries will receive an email from Allianz shortly before their trip with information about the booking service and a link to the co-branded Allianz Global Assistance-Air Doctor website or app, should they need treatment while travelling.

Customers can also take advantage of these services by contacting Allianz at any time during their trip. If they experience a non-life-threatening medical need, the team will advise and provide aid to ensure an appropriate doctor visit is scheduled either virtually or in-person.

Beyond the option to self-book virtual and in-person appointments (including with multilingual doctors), Air Doctor services include arrangements for local prescriptions, where available. There are no upfront, out-of-pocket costs to customers or approvals needed for up to two doctor visits per person, per trip.

“We are excited to introduce this significant enhancement to our assistance services, designed to make travel more seamless and enjoyable for our valued customers,” said Riccardo Iacovino, Vice President, Medical Operations & Provider Management at Allianz. “By integrating our team of in-house medical experts with the Air Doctor visit scheduling tool, we offer travellers the reassurance and support they need to confidently explore the world, knowing that quality medical care is readily accessible.”

For more information, go to Allianz’s website.