MIAMI — Karisma Hotels & Resorts, which owns and manages properties in Latin America, the Caribbean and Europe, has launched the Karisma Travel Agent Sales & Marketing Portal.
Calling it the industry’s most comprehensive website of its kind, the Karisma Travel Agent Sales & Marketing Portal represents the company’s continued commitment to its valued travel agent partners, offering them easy access to a range of resources and added incentives.
“Karisma’s new Travel Agent Sales & Marketing Portal is designed to give travel agents access to everything in one place so that they can focus on selling as the priority,” said Sabrina Filatow, director of sales for Karisma Hotels & Resorts. “We are grateful to have experienced record growth over the past year thanks to our incredible partners, and we wanted to create something that showed our appreciation and support for all they do with this state-of-the-art online tool, which includes key resources and instant access to information.”
The Karisma Travel Agent Sales & Marketing Portal features: a Learning Center (training modules, FAM trips, site inspections, resort fact sheets and maps); Sales & Marketing Tools (branding, collateral, social media, digital solutions, consumer shows support); My Dashboard with personalized info and the ability to instantly track bookings, points, exclusive promotions and rewards certificates as well as a feature that provides a real-time snapshot of an agent’s status in relation to Diamond Level Certification; Sales Manager Contacts.
Agents can also use the comprehensive website – considered Karisma Gourmet Inclusive Headquarters – to register bookings, request sales and marketing materials, attend webinars, and book commissionable transfers and tours through Lomas Travel.
“The Karisma Travel Agent Sales & Marketing Portal is an unparalleled resource centre for agents in the U.S. as well as around the world, catering specifically to Russian, U.K., and French Canadian travel partners with information and tools available in their native languages,” said the company.
Launched in 2008, the Gourmet Inclusive Vacation Consultant Program is limited to an elite group of travel agents who are obligated to meet specific standards and requirements in order to exceed extremely high expectations with regard to customer service and support. Not only do Gourmet Inclusive Vacation Consultants receive benefits from the program – from marketing tools to added incentives to offer consumers – but also travellers who book a vacation with the specialized agents are privy to exclusive deals and on-property VIP recognition, among other advantages.
“The Gourmet Inclusive Experience at Karisma Hotels & Resorts is carefully catered to guests that prefer quality over quantity. From the freshest and finest ingredients for an unrivaled culinary journey to ultimate relaxation with 24-hour room service and beach beds, Karisma Hotels & Resorts continuously raises the bar and sets the standard for the world’s finest travel,” said the company.
Agents interested in becoming a part of the Gourmet Inclusive Vacation Consultant Program and learning more about the Karisma Travel Agent Sales & Marketing Portal are encouraged to visit karismatravelagents.com.