TORONTO — The Chelsea Hotel, Toronto’s General Manager, Robert Housez, is retiring effective April 2.
Housez’s career spans more than four decades in the global hospitality industry. His extensive experience includes senior leadership roles with Four Seasons Hotels and Resorts, InterContinental Hotels Group, Delta Hotels and Resorts, and most recently, Langham Hospitality Group.
Housez signed on as the Chelsea Hotel’s GM in 2015. Throughout his tenure he has played a pivotal role in driving strong financial performance while elevating the hotel’s reputation as a leader in the hospitality sector. The Chelsea Hotel is Canada’s largest hotel by guest room count.
Housez’s leadership, dedication and passion for service excellence extended beyond the Chelsea, with substantial contributions to the broader hospitality industry through leadership roles …
- Executive Board Member of the Greater Toronto Hotel Association (GTHA) since 2008, serving as Chairman from 2012 to 2014
- Board Member of Destination Toronto since 2012, including roles as Vice-Chair (2017/18) and Chair (2018/19)
- Executive Board Member of the Downtown Yonge BIA since 2015
- Executive Board Member of SKAL International Toronto North Club since 2008, serving as President from 2009 to 2010
His contributions were recognized with the Pinnacle Award for Hotelier of the Year, and the HSMAI General Manager of the Year Award.
His loyal team also notes that Housez “built his career on kindness, generosity, and community engagement,” and extends its deepest gratitude to Housez for his extraordinary contributions.
Guided by the philosophy of hospitality pioneer Isadore Sharp – “Our industry will always be about people. Practice the golden rule… and you will never go wrong” – Housez’s longstanding commitment to philanthropy was highlighted by his support of the SickKids Foundation. Under his leadership, the Chelsea Hotel has raised nearly $1.5 million since 2013, with continued fundraising efforts through 2025.
“Rob’s career has been defined by his belief in the power of long-term relationships. His ability to build and sustain meaningful connections has earned him the respect of colleagues, industry peers, and community leaders alike. His legacy of leadership, mentorship, and philanthropy leaves an enduring impact on both the Chelsea Hotel and the hospitality industry,” says his team.
Lead image caption: The Chelsea Hotel, Toronto’s GM, Rober Housez
