TORONTO — G Adventures has taken the “unfortunate but necessary decision” to push back its temporary pause in operations by another month.
The small adventure travel company is now suspending all tours departing up to and including Aug. 31, 2020. It previously announced a suspension of all tours until July 31.
All travellers booked and fully paid on a tour departing up to Aug. 31 will receive a 110% travel credit on all booked tour services, including pre- and post-night accommodation and transfers, to be used on any tour departing up to two years from the end of the month of their tour’s suspension. Travellers who haven’t yet made their final payment will have their Lifetime Deposit dept on file to put towards a future tour.
As of now, tours beyond Aug. 31 have not been suspended.
“We wish to keep the door open in the event the current situation evolves in a way that enables us to travel again,” said the company.
Noting how guests may feel uncertain about travelling in the upcoming months, G Adventures is offering those booked on tours departing up to Dec. 31, 2020 the option to transfer their booking to a future departure date for the same price. Alternatively, they can pay in full and receive a 110% travel credit for a future tour.
Moreover, to help clients feel confident to rebook their travel credit, Lifetime Deposit or make a new booking, the company’s ‘Book with Confidence’ policy allows them to cancel and rebook their tour closer to the time of departure.
“Our new Travel with Confidence policy features enhanced health and safety procedures on all of our tours from the moment travellers arrive to the moment they leave to provide them with even more confidence while travelling,” said the company. “And for those travellers looking for even more confidence, we’ve this week launched our Travel with Confidence Plus Collection of 37 small group tours which include all the benefits of our Travel with Confidence policy, plus additional physical distancing measures.
G Adventures is notifying all travellers regarding tour suspensions and advising travellers with flight bookings to contact their insurance / air providers for details on compensation.
For more information go to https://www.gadventures.co.uk/coronavirus-travel-faq/.
For more updates from other tour operators go to https://www.travelweek.ca/news/globus-goway-insight-intrepid-and-more-the-latest-updates-amid-the-coronavirus-pandemic/.