MIAMI — Oceania Cruises has revamped its e-learning platform with a new name, user-friendly tools and exciting rewards for travel advisors.
Formerly known as Oceania Cruises University, the newly named Oceania Insiders University (OIU) is a free e-learning platform designed to help travel advisors strengthen their knowledge of the brand and its offerings. Advisors will find a refreshed curriculum, user-friendly tools and new rewards for advisors who complete training and make bookings.
The complimentary online program offers a series of self-guided modules that highlight what distinguishes Oceania Cruises in the luxury cruise sector, including its destination-rich itineraries, renowned culinary program and commitment to personalized service. Sample modules include: ‘The Finest Cuisine at Sea,’ ‘Award-Winning Itineraries,’ ‘Oceania Club Loyalty Program’ and ‘Building Group Business.’
After completing all three levels and then making three bookings, advisors can earn up to US$750 in gift card rewards.
“Travel advisors are vital to both our business and our guests, and with this e-learning platform it ensures they excel at providing outstanding service,” said Brennan Quesnele, Senior Vice President of Sales and Trade Marketing for North America. “We encourage any advisor to leverage the continuing education provided within Oceania Insiders University so that they can build brand confidence and reap the rewards of certification.”
Quesnele added that travel advisors can use OIU to enhance product knowledge and drive sales with three simple steps:
- Engage with the brand story: Participants can explore videos and interactive modules to gain a comprehensive understanding of the brand’s identity and values.
- Build expertise: Advisors can develop confidence in selling Oceania Cruises by learning how to align products with client preferences and travel styles.
- Sell with certainty: The program aims to turn product knowledge into sales results, equipping advisors with the insight needed to deliver exceptional client service.
The e-learning platform is supported by the Oceania Cruises Travel Advisor Center, an additional resource hub that includes marketing materials, voyage calendars, brochures, a booking dashboard and contact information for regional sales teams. Together, these tools provide a comprehensive suite of resources to help travel advisors promote Oceania Cruises effectively.
Travel partners can access the program by visiting oceaniacruises.com/advisor and selecting Oceania Cruises University.
