PAWTUCKET, RI — Collette has rolled out its revamped ‘Passport Club’ loyalty program, allowing travellers to unlock more perks with every adventure.

Upgraded from Collette’s previous loyalty program, the Passport Club rewards travellers with a flat rate credit within 1-2 years of their initial tour.

With the enhanced program, travellers are automatically enrolled as ‘Level 1: Adventurer.’ They can then tap into the following perks after completing their first and second tours with Collette:

• 5% Loyalty Credit on their next Collette tour when completed within 12 months of their most recent departure date
• 3% Loyalty Credit on tours completed within 13-24 months of their original trip

The Loyalty Credit expires 24 months after their most recent departure date.

Once they’ve completed their third tour and all subsequent tours, travellers will move into ‘Level 2: Explorer,’ a tier that features all of the perks of Level 1 plus the additional benefit of a $100 credit towards purchasing optional tour components or upgrades when travel is completed within 24 months of the most recent trip departure date. The ‘Level 2: Explorer’ additional $100 credit is valid on new bookings for past guests who have previously travelled with Collette three or more times and are booking their fourth or more trip.  

“Our travellers mean the world to us and we are thrilled to launch our revamped Passport Club,” said Jaclyn Leibl-Cote, president and chief customer experience officer at Collette. “With our dynamic program, the more you travel, the more you’ll receive. Plus, the bigger the trip, the bigger the credit. We are grateful to our family of travelers and want to reward them for every adventure they take with us.”  

The Loyalty Credit is calculated as a percentage based on the land portion of the last tour taken, including pre-/post-tour extensions, room upgrades and on-tour internal air (less any discounts/offers). Airfare to/from the tour, airport transfers, pre-/post-night accommodations, optional tours, taxes and fees, and travel insurance are excluded from the credit calculation. Credit is not redeemable for cash and is non-transferrable. 

New Loyalty Credits will be generated for all returning travellers after their return date. The new credits will start with Sept. 1, 2023 tour departure dates and can be applied to future bookings, in addition to non-expired loyalty credits that were generated under the original loyalty program.