OTTAWA — Key air sector service providers in the airline industry met with Transport Minister Anita Anand on Friday to discuss holiday and winter travel readiness.
Roundtable attendees included the Canadian Air Transport Security Authority (CATSA), NAV CANADA, the Canada Border Services Agency (CBSA), Air Canada, WestJet, Air Transat, Porter Airlines, and some of our largest airports across the country (Toronto Pearson, Vancouver, Montreal-Trudeau, Calgary, and Halifax Stanfield).
“During the roundtable, we discussed how all entities in the air travel ecosystem are working together to prepare for the surge in air passengers during the busiest time of the year. We looked for opportunities to optimize information and communication among partners, to help manage pressures during peak periods. We talked about the importance of contingency planning and sufficient staffing to minimize the impact of unforeseen events on passengers, and agreed to stay in close contact throughout the season,” said Minister Anand.
“We all understand that some delays and cancellations can sometimes be unavoidable, especially with Canada’s winter weather. But we also know we can learn from previous challenges and airlines and airports can communicate proactively and transparently with passengers. Canadians work hard and save up to travel. They deserve to have an enjoyable and efficient experience,” she added.