Billy Bishop ranks as one of North America’s best airports

Billy Bishop ranks as one of North America’s best airports

TORONTO – Billy Bishop Toronto City Airport is getting some global attention after being named one of the top airports in North America in the Airports Council International’s (ACI) 2015 Airport Service Quality Awards.

Commonly known as the Toronto Island Airport, Billy Bishop tied for third in the ‘Best Airport-North America Region’ category, one of only two Canadian airports to make the list along with Ottawa International Airport. Austin, Detroit, Sacramento and San Antonio were the other airports to tie for third place.

The 2015 ACI Awards are based on the passenger-driven results of the ACI’s Airport Service Quality Survey, which saw more than 550,000 passenger surveys conducted at over 300 airports across more than 80 countries worldwide. The survey gathers information relating to passenger satisfaction across a number of key performance indicators, including check-in, courtesy of staff, comfort of waiting areas and security.

Billy Bishop Airport participated in the survey for the first time in 2015.

“To be ranked by our passengers as one of the best airports in the world as part of the ACI’s Airport Service Quality Awards is an overwhelming honour and true testament to the work that we are doing at Billy Bishop Airport,” said Geofrrey Wilson, CEO of Ports Toronto, the owner and operator of the airport. “Billy Bishop Airport is an asset to the City of Toronto and provides an important gateway for people to come, go and stay in our amazing city.”

This is just the latest in a series of awards won by the airport in recent months. In 2015, Billy Bishop Airport was also recognized by the Skytrax World Airport Awards as one of North America’s top regional airports and was named as one of the Top Ten Most Beautiful Airport Approaches by Private Fly. It was also a finalist in the World Business Travel Awards.

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