MONTREAL — Air Canada’s new mobile app, dubbed “the ultimate travel assistant”, has been launched as a precursor for the airline’s new Loyalty program in 2020.
Now available for download on iOS and Android, the next-generation app was developed after extensive consultation with customers and employees around the world, including the more than 18,000 flyers who participated in the Beta program, according to the airline.
Among its many features, in a first for a Canadian airline, the app displays interactive airport maps of Toronto Pearson International Airport, Montreal Trudeau International Airport, and Vancouver International Airport. These detailed maps are meant to guide customers through flight connections and help them find gates, restaurants, restrooms and the nearest Air Canada lounge, along with estimated walking times.
Other notable features include real-time upgrade/standby lists, inbound flight tracking, downloadable boarding passes and automatic flight notifications. The app also supports Aeroplan profile sign-in with expedited ticket purchase and check-in.
“Air Canada is focused on making travel easier and more comfortable for everyone, particularly through the use of the latest technologies,” said Mark Nasr, Vice President, Loyalty and eCommerce at Air Canada, who also noted that the app was designed and built entirely in Canada. “Beyond the new features such as interactive airport maps with turn-by-turn directions for travellers, the new app provides the foundation necessary for future developments, most notably the launch of our new Loyalty program in 2020.”
Updates to the app will rollout regularly, including releases that will work seamlessly with Aeroplan loyalty accounts, among other improvements.