NEW YORK — Lufthansa Group has rolled out a redesigned version of its eXperts website, aimed at simplifying day-to-day work for travel agents and tour operators.
The updated platform consolidates resources for all Lufthansa Group airlines in one central location under Lufthansa Group for Business, the company’s B2B portal for corporate customers and sales partners.
The new website introduces a modern look and improved structure to make navigation more intuitive. A practical search function has been added, making it easier for agents to locate the information they need. Lufthansa Group has placed particular emphasis on enhancing support tools for service and customer consultation, allowing advisors to access the most relevant content for sales discussions quickly.
According to the company, the redesigned eXperts platform was developed to help travel professionals provide stronger advice and close sales more effectively.
All relevant product information from Austrian Airlines, Brussels Airlines, Eurowings, Lufthansa, SWISS, Air Dolomiti, Discover Airlines and Edelweiss, as well as an overview of all news, is now available in an openly accessible area of the website.
The eXperts Member Area offers registered program participants exclusive deals such as PEP fares and competitions. It also provides concise information on reservations and ticketing, as well as helpful features like self-service forms and webinars.
Travel advisors can register for the eXperts member area for free at business.lufthansagroup.com.