MONTREAL — Air Canada has been named Best Airline in North America at the 2025 Skytrax World Airline Awards, presented this week at the Paris Air Show.

Based on global customer satisfaction surveys from more than 22 million travellers, the recognition reinforces Air Canada’s position as an industry leader.

The airline took home a total of nine awards, including World’s Best Business Class Lounge Dining for its Air Canada Signature Suite at Toronto Pearson International Airport – marking the second consecutive year the luxury lounge has earned the title. Air Canada was also honoured with Best Cabin Crew in Canada and North America, Best Low-Cost Airline for its Rouge subsidiary, Most Family Friendly Airline in North America, Best Premium Economy Class Onboard Catering in North America, Best Business Class Onboard Catering in North America, and Best Business Class Lounge in North America.

Michael Rousseau, President and Chief Executive officer at Air Canada, said the airline is tremendously proud of its wins.

“I thank our customers, the people who know our products and services best, for voting for us and for their loyalty in choosing to fly with Air Canada. I congratulate our 40,000 global employees, who are the true winners of this award, and I thank them for their professionalism in taking care of our customers and transporting them safely with glowing-hearted hospitality. I am pleased but not surprised to see their work elevating the customer experience recognized on a global stage,” he said.

Rousseau added that while the awards call for celebration, the airline will not be resting on its laurels. “Our commitment is to rise even higher – through new products, services, and delivering with care and class, positive customer experiences as we share the best of Canada with the entire world – to keep earning our customers’ loyalty far into the future,” he said.

The Skytrax awards reflect a series of product and service improvements Air Canada has introduced in recent years. Enhancements include the rollout of fast, free Wi-Fi, a redesigned app, complimentary snacks and beverages, expanded in-flight entertainment options, refurbished lounges, a streamlined airport experience and a multi-award-winning loyalty program. The airline also continues to lead in intermodal travel, offering passengers rail and air journeys on a single ticket.